When you complete this coaching package, your life looks like this:
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BEFORE |
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Undercharging and hoping clients don't notice |
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Dreading performance conversations |
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Front desk dropping the ball on rebooking |
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New staff left to figure it out |
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Guessing what's profitable |
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Scared to take leave in case it falls apart |
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Doing everything yourself |
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AFTER |
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✓ Your pricing reflects your worth, and clients don't flinch |
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✓ Reviews are expected, structured, and respected |
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✓ Your front desk sells confidently every single time |
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✓ Every new team member is set up for success from day one |
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✓ Your numbers make sense, you know exactly what to cut and what to grow |
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✓ You take time off knowing the team can hold it down |
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✓ You're building something, not just surviving each week |
This vault contains every tool, template, and resource to make that transformation happen, faster.
MONEY & PRICING
In just 4 resources, you'll know your numbers, charge what you're worth, and keep more of what you make.
Team & Culture
With 6 resources, you'll build a team that performs, grows, and doesn't need you for everything.
FRONT DESK & CLIENT
3 resources to ensure you rebook more, retain more, and build a client experience they can't stop talking about.
Raise Your Pricing Confidently
eBook
The step-by-step guide to increasing your prices without fear, without losing clients, and without apologising. Covers the mindset shift, the script, and the strategy.
What you get: Done-for-you ebook with scripts, real examples, and a price increase rollout plan.
Pricing for Profitability Calculator
Stop guessing. Plug in your costs, your hours, and your goals: and this calculator tells you exactly what you need to charge per service to actually be profitable.
What you get: Interactive spreadsheet calculator with auto-filled results and a summary breakdown.
Budget & Expense Tracker
Knowing what comes in is only half the picture. This tracker helps you see exactly where your money goes so you can cut what's draining you and reinvest in what grows you.
What you get: Monthly tracking spreadsheet with category breakdowns, profit margin calculator, and red-flag indicators.
10 Hidden Gems to Reinvest $$ Back Into Your Business
Ten overlooked opportunities most salon owners are sitting on right now - from retail margins to rebooking rates. A practical guide to finding money that's already there.
What you get: 10-page guide with action steps for each gem and a quick-win priority checklist.
Onboarding Booklet
eBook
First impressions set the standard. This booklet gives every new team member everything they need to understand your salon, your expectations, and your culture from day one.
What you get: Fully editable booklet covering salon values, policies, daily expectations, and first-week checklist.
Performance Review Templates
Stop guessing. Plug in your costs, your hours, and your goals: and this calculator tells you exactly what you need to charge per service to actually be profitable.
What you get: Interactive spreadsheet calculator with auto-filled results and a summary breakdown.
Incentive & Bonus Structure Calculator
Design a reward system that actually motivates your team. This calculator helps you build an incentive structure that's fair, affordable, and drives the results you want.
What you get: Spreadsheet calculator with adjustable targets, bonus tiers, and a cost-to-business breakdown.
Staff Accountability Sheets
A simple but powerful tool to track individual team member performance, follow through, and commitments. Makes accountability conversations easy and objective.
What you get: Weekly and monthly accountability tracking sheets with goal columns, check-ins, and manager notes.
How Staff Give & Receive Feedback
Create a culture where feedback flows both ways without fear. This resource teaches your team how to give constructive feedback and receive it gracefully: changing the dynamic in your salon.
What you get: Staff training guide with frameworks, conversation starters, and a feedback culture charter template.
Team Meeting Agenda Template
Stop running meetings that go nowhere. This template gives every team meeting a clear structure, purpose, and action points: so your team leaves energised, not confused.
What you get: Reusable agenda template with pre-meeting prep, standing agenda items, and post-meeting action tracker.
Annual Leave Templates
Take leave without the guilt. . . or the chaos. These templates cover how to request, approve, plan around, and communicate leave in your salon so nothing falls through the cracks.
What you get: Leave request form, approval template, cover plan checklist, and staff communication script.
Front Desk Excellence
eBook
Your front desk is either your biggest asset or your biggest leak. This ebook covers everything from phone scripts to upselling, so your front desk becomes a revenue-generating machine.
What you get: Comprehensive ebook with scripts, checklists, and a 30-day front desk improvement plan.
Rebooking Scripts Cheat Sheet
Simple, non-pushy scripts your team can use at checkout to confidently rebook every client. Takes the awkwardness out of asking and makes it part of the natural client experience.
What you get: One-page laminated-ready cheat sheet with 8 rebooking scripts for different client situations.
Consultation Checklist / Prescription Pad
Elevate the client experience with a structured consultation every time. This tool ensures no detail is missed, clients feel truly heard, and your team prescribes the right services and products.
What you get: A5-ready consultation checklist / prescription pad design with hair history, goals, product, and service recommendations.
Step 1: Start With Your Biggest Pain Point
Don't try to implement everything at once. Ask yourself: where is the biggest leak in my salon right now? Money? Team? Client retention? Start with the category that will have the most immediate impact.
Step 2:Work Through the Resources in Order
Within each category, the resources build on each other. The Raise Your Pricing Ebook pairs with the Pricing for Profitability Calculator. The Onboarding Booklet connects to the Performance Review Templates. Follow the 'Ties To' notes on each resource to see how they link.
Step 3: Customise Everything
Every template and resource in this vault is designed to be edited and made your own. Add your logo, your salon name, your voice. The more personal it feels to your team, the more they'll take it seriously.
Step 4:Implement One Thing at a Time
Real change doesn't come from downloading, it comes from implementing. Choose one resource per week and actually put it into action. Track what changes. Celebrate small wins.
You don't need to figure all of this out alone.
That's what this vault, and this coaching package, is for.